The Partners of BBS Law are committed to conduct business in compliance with the highest professional standards and to complying with all laws, regulations and other requirements which govern us. We are committed to acting professionally, fairly and with integrity in all our business dealings and relationships. We acknowledge that we may not always get it right and so if something has gone wrong, including in relation to the bill, we ask that our clients tell us.
The scope of this policy embraces partners, all permanent and temporary employees, consultants and anyone who has any interests in the firm.
The company has set out the following approach in relation to complaint handling:
BBS Law Ltd
Manchester M3 5NA
Telephone 0161 832 2500
Alternative complaints bodies exist which are competent to deal with complaints about legal services should both you and our firm wish to use such a scheme. We agree to use Small Claims Mediation (UK) Limited, details of which are:
If you have engaged our services online you can also submit your complaint via the European Commission Online Dispute Resolution Platform at http://ec.europa.eu/odr.
We will not charge you for handling your complaint.
Please note, if we have issued a bill for work done on the matter and all or some of the bill is not paid, we may be entitled to charge interest on the amount outstanding.
Both The Legal Ombudsman and Small Claims Mediation services are free of charge.
This policy will be reviewed at least annually by the Partners or following changes to legislation in order to gauge its effectiveness and identify opportunities for continuous improvement.
Correct as at 1st January 2019.
In order to deal with assets in an estate, the Personal Representatives of the estate will often need to apply for a Grant of Representation. This is a legal document issued by the High Court which authorises the Personal Representatives to administer the estate of a deceased person.
If there is a Will, the Grant is called a Grant of Probate. If there is no Will the Grant is called a Grant of Letters of Administration.
Most financial institutions require sight of a Grant before releasing any funds. If the deceased owned a property or shares, a Grant will definitely be required.
BBS Law offers two levels of service:
Grant only Service; and
Full estate administration service
Our Grant only service can be a cost-effective way to obtain a Grant for an estate where the Personal Representatives are willing to be responsible for dealing with all the assets and liabilities of the estate themselves.
Using this service, BBS Law will draft an application for a Grant using information provided by the Personal Representatives. Once the Grant has been obtained, the Personal Representatives will be responsible for dealing with the estate.
Our Grant only fees are:
Disbursements are costs related to your matter that are payable to third parties, such as court fees. We handle the payment of disbursements on your behalf to ensure a smoother process.
Typical disbursements include, but are not limited to:
The total cost of the disbursements is likely to be in the region of £345.00
Typically, obtaining a Grant can take anywhere between 4-12 months. There are many variables that can affect the time it takes to obtain a Grant. Such variables include:
Using this service, BBS Law will draft an application for a Grant using information we obtain from the various banks and other institutions. Once the Grant has been obtained, BBS will then wind up the estate on behalf of the Personal Representatives.
The cost of dealing with the full administration of an estate will vary depending on the terms of the Will (where there is one), the size and complexity of the estate and the type of assets involved.
The cost for administering is determined by a number of factors. The exact cost will depend on the individual circumstances of the matter. Factors that may influence the cost of administering an estate include:
As a guide, the fees for full estate administration typically start from £3,000 – £5,000 including VAT for a very straightforward estate whilst fees for complex estates can exceed £20,000 including VAT.
Typically, administering an estate can take anywhere between 6-18 months. Several factors can impact upon the length of time it takes to finalise an estate. Potential factors can include:
Our Probate team is made up of qualified solicitors including Julie Bell TEP who qualified in 2006 and a number of assistants.
Our pricing for bringing and defending claims for unfair or wrongful dismissal
Simple case: £5,000 – £7,500 (excluding VAT). Medium complexity case: £7,500 – £10,000 (excluding VAT). High complexity case: £10,000 plus (excluding VAT)
Factors that could make a case more complex:
There will be an additional charge for attending a Tribunal Hearing of approximately £750 – £1,500 per day (excluding VAT) where required. This depends on the complexity of a case and the seniority of the fee earner involved.
Disbursements are costs related to your matter that are payable to third parties, such medical or, court fees.
Counsel’s fees are estimated between £1,000 – £2,500 (excluding VAT) per day for attending a Tribunal Hearing (including preparation (depending on experience of the advocate, and the location of the hearing). (Additional sums in respect of travel expenses may also be payable, charged at the actual costs).
The fees set out above cover work in relation to the following key stages of a claim:
The stages set out above are an indication of the usual stages of the Employment Tribunal process, however, dependant on the complexity of a case, not all stages will be necessary, and as such fees will be reduced accordingly.
If you wish to handle the claim yourself, and only have our advice in relation to some of the stages, this can be arranged on your individual needs.
The time that it takes from taking your initial instructions to the final resolution of your matter depends largely on the stage at which your case is resolved. If a settlement is reached during pre-claim conciliation, your case is likely to take approximately 2 – 8 weeks. If your claim proceeds to a Final Hearing, your case is likely to take 20 – 52 weeks. This is just an estimate and we will of course be able to give you a more accurate timescale once we have more information, and as the matter progresses. Again this will be dependent on various factors, including the type of case being pursued and its complexity.
Our employment team is made up of a number of solicitors, all of whom have at least 6 years’ experience, and is supervised by a partner who has over 25 years’ experience.
These costs apply where your claim is in relation to an unpaid invoice which is not disputed and enforcement action is not needed. If the other party disputes your claim at any point, we will discuss any further work required and provide you with revised advice about costs if necessary, which could be on a fixed fee (e.g. if a one off letter is required), or an hourly rate if more extensive work is needed.
|Debt value||Court fee||Our fee (plus VAT)||Total|
|Up to £5,000||£205||£350||£555|
|£5,001 – £10,000||£455||£500||£955|
|£10,001 – 50,000||5% value of the claim||£750||£750 + court fee|
Matters usually take 4-6 weeks from receipt of instructions from you to receipt of payment from the other side, depending on whether or not it is necessary to issue a claim. This is on the basis that the other side pays promptly on receipt of Judgement in default. If enforcement action is needed, the matter will take longer to resolve.